Statistics just released by the Institute of Actuaries indicate that the number of UK road traffic accidents which involved some form of personal injury increased last year by a full 18% – and that in contrast, the actual number of compensation claims made dipped by 11%.
These figures prompted a strong response by the Motor Accidents Solicitors Society [ MASS] which claims that the an important factor in the rise was the heightened level of activity by claims management companies [CMCs]. Rounding on the behaviour of some rogue claims companies, MASS chair Donna Scully pointed out that although the Information Commissioner received around 25,000 complaints from the public about unsolicited text and cold calling from certain claims companies over a 12 month period, not a single prosecution was issued as a result. She also supported the suggestion by the Association of British Insurers for a compulsory medical examination of the claimant before any compensation is awarded.
Despite the referral fee ban and crackdown on no win no fee personal injury litigation expected next April, there are, as yet, no plans from the government to clamp down further on rogue claims management companies nor to introduce compulsory medical examinations.
More than one commentator has observed that despite record profits for various insurance companies including LV and Aviva, there is no suggestion that there will be any reduction in insurance premiums. Calls from some quarters of the industry for a complete ban on unsolicited text messaging, cold calls and television advertising for personal injury cases appear to have been ignored by the government.
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